GRI Index

Stategy and Analysis
1.1 Statement from the most senior decision-makers of the organization 4, 8
1.2 Description of key impacts, risks, and opportunities 4, 8, 24
Organizational Profile
2.1 Name of the organization 12
2.2 Primary brands, products, and/or services 12
2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures 12
2.4 Location of organization's headquarters 12
2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report 12
2.6 Nature of ownership and legal form 12, 22
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries) 8, 12, 16, 47, 56, 58, 60, 62, 64, 70
2.8 Scale of the reporting organization 12
2.9 Significant changes during the reporting period regarding size, structure, or ownership 12
2.10 Awards received in the reporting period 45
Report Parameters
3.1 Reporting period (e.g., fiscal/calendar year) for information provided 11
3.2 Date of most recent previous report (if any) 11
3.3 Reporting cycle (annual, biennial, etc.) 11
3.4 Contact point for questions regarding the report or its contents 80
3.5 Process for defining report content 11
3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers) 11
3.7 State any specific limitations on the scope or boundary of the report 11, 29, 39
3.8

Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations

11
3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols 29, 39
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g.,mergers/acquisitions, change of base years/periods, nature of business, measurement methods) 11, 29, 39
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report 11, 29
3.12 Table identifying the location of the Standard Disclosures in the report 77
3.13 Policy and current practice with regard to seeking external assurance for the report 11
Governance, Commitments, and Engagement
4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight 14
4.2 Indicate whether the Chair of the highest governance body is also an executive officer 14
4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members 14
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body 14, 42
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance) 14
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided 14
4.7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization's strategy on economic, environmental, and social topics 14
4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation 14
4.9 Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles 14, 75
4.10 Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance 14
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization 24
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses 75, 58, 60
4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: * Has positions in governance bodies; * Participates in projects or committees; * Provides substantive funding beyond routine membership dues; or * Views membership as strategic 47, 58, 70
4.14 List of stakeholder groups engaged by the organization 16, 47
4.15 Basis for identification and selection of stakeholders with whom to engage 16
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group 16
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting 16
DISCLOSURES ON MANAGEMENT APPROACH
DMA EC Disclosure on Management Approach: Economic 20
DMA EN Disclosure on Management Approach: Environment 28
DMA LA Disclosure on Management Approach: Labor 36
DMA HR Disclosure on Management Approach: Human Rights 36
DMA SO Disclosure on Management Approach: Society 36
DMA PR Disclosure on Management Approach: Product Responsibility 16
PERFORMANCE INDICATORS
Economic Performance
EC1 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments 22
EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change 24, 67
EC3 Coverage of the organization's defined benefit plan obligations 39
EC5

Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation

39
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement 47
EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts 47, 56, 58, 60, 62, 64, 67, 70
Environmental Performance
EN3

Direct energy consumption by primary energy source

29
EN4 Indirect energy consumption by primary source 29
EN8

Total water withdrawal by source

29, 67
EN16 Total direct and indirect greenhouse gas emissions by weight 29
EN22 Total weight of waste by type and disposal method 29
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation 29, 56, 58, 60, 62, 67
Labor Practices and Decent Work
LA1 Total workforce by employment type, employment contract, and region 36
LA2 Total number and rate of employee turnover by age group, gender, and region 39
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations 39
LA4 Percentage of employees covered by collective bargaining agreements 39
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce
members, their families, or community members regarding serious diseases
39
LA10 Average hours of training per year per employee by employee category 42
LA12 Percentage of employees receiving regular performance and career development reviews 39
LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity 39
Human Rights
HR4 Total number of incidents of discrimination and actions taken. 39
HR6

Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor

39
HR7

Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor

39
HR8

Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations

39
HR9 Total number of incidents of violations involving rights of indigenous people and actions taken 47
Society
SO1

Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting

47, 56, 58, 60, 62 64, 67, 70
SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes 14
SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations 14
Product Responsibility
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction 16
PR6

Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship

16